January 27, 2017

Re: Charter Communications – Upcoming Changes

Dear Municipal Official:

I am providing you with this notice as part of our ongoing efforts to keep you apprised of developments affecting Charter (formerly Time Warner Cable) subscribers in the Albany area.

From time to time we make certain changes in the services we offer in order to better serve our customers. The following changes are scheduled to take place:

Effective on or after January 31, 2017, the following channels will be dropped from our lineup:

• CLOO, Channel 139
• CCTV 9 News, Channel 221

Effective on or after February 14, 2017, the following channels will be added to our lineup:

• PBS Kids (WMHT), Channel 1277

We remain committed to providing an excellent experience for our customers in your community and in each of the communities we serve. If you have any questions or concerns, please feel free to contact me at 518-640-8575 or via email at kevin.egan@charter.com.

Sincerely,

Kevin Egan

Director, Government Affairs

Charter Communications